Shipping Information
Petalune ships floral arrangements, preserved roses, artificial flower decor, indoor greenery, plant pots, vases, scented candles, and botanical gift essentials with a clear, dependable service standard. Every order receives free shipping, careful order handling, and a delivery window designed for everyday home styling, thoughtful gifting, seasonal celebrations, and refined interior moments. This page explains how shipping works, what to expect after checkout, and how our team supports you if your order needs additional attention.
All products include free shipping without additional delivery charges at checkout.
Orders are prepared with a standard 3–5 business day delivery window.
Our customer support team is available at any time for order and delivery questions.
Prepared With Care
Each order is reviewed before shipment so floral, greenery, vase, and gift items move through a clear delivery process.
Shipping
Botanical Handling
Flower, plant, vase, and candle orders are prepared with attention to protection, presentation, and package stability.
Clear Updates
After your order is placed, shipping progress is organized around confirmation, preparation, dispatch, and delivery.
How Your Order Moves
Our shipping rhythm is designed to keep the experience clear from checkout to arrival.
Order Confirmation
Once your order is placed, the order details are received and reviewed. This helps us confirm the selected floral arrangement, plant, vase, candle, or gift item before preparation begins.
Careful Preparation
Your order is prepared with attention to presentation and protection. Product type, packaging needs, and order details are reviewed so the shipment can move forward with a more polished handling process.
Shipping Dispatch
After preparation, your package is released for shipping. The delivery process is structured around the standard 3–5 business day window so arrival planning feels simple and practical.
Final Delivery
Your order arrives at the shipping address provided during checkout. If anything looks incorrect or you need support after delivery, our customer care team is available 24/7.
Shipping Standards
Simple expectations for cost, timing, order support, and delivery communication.
Free Shipping Across The Store
Petalune provides free shipping on all products, including fresh flower bouquets, preserved roses, artificial flower arrangements, succulent plants, mini potted plants, ceramic planters, glass vases, ceramic vases, and scented candles. You do not need a shipping code or minimum order note to receive this benefit.
3–5 Business Day Delivery
Our standard delivery window is 3–5 business days. This timing helps customers plan around home styling updates, gift arrivals, seasonal floral moments, and everyday decor refreshes with a clear expectation from the beginning.
Address Accuracy Matters
Please review your shipping address carefully before placing an order. Complete street information, apartment or unit details, city, state, ZIP code, and phone information help reduce delivery delays and routing issues.
Support After Shipment
If you have questions about shipping progress, delivery timing, or an order that needs additional review, our team is available 24/7 through the contact page. We aim to keep support clear, calm, and helpful.
Product-Specific Delivery Notes
Different botanical categories require slightly different shipping attention.
Bouquets & Arrangements
Fresh flower bouquets and mixed floral arrangements are prepared with presentation in mind. Because floral items are visually delicate, we recommend placing orders with your preferred arrival period in mind whenever they are intended for a celebration, dinner setting, or gifting moment.
- Ideal for home styling and gifting
- Review address details before checkout
- Contact support if timing is important
Plants & Planters
Succulent plants, mini potted plants, ceramic plant pots, and self watering planters are handled with attention to structure and protection. Packaging is selected to help the item travel more securely while keeping the delivery experience simple.
- Designed for indoor botanical living
- Suitable for everyday decor updates
- Support is available after arrival
Vases & Candles
Glass flower vases, ceramic vases, and scented candles are prepared as decor and gift essentials. These items may be packaged with extra attention to surface protection, shape stability, and a refined arrival experience.
- Useful for gift-ready home accents
- Handled with protective packing care
- Covered by our support standard
Planning A Gift Delivery
If you are sending a Petalune order as a gift, we recommend checking the recipient’s address carefully and placing the order with the 3–5 business day delivery window in mind. Floral, greenery, vase, and candle gifts often connect to personal moments, so a little planning helps the arrival feel smoother. If your order is connected to a seasonal celebration, housewarming, birthday, thank-you gesture, or home refresh, our support team can help answer shipping-related questions through the contact page.
For Home Styling
Use the delivery window to plan arrangements around entry tables, dining rooms, bedside styling, shelves, or quiet living spaces.
For Celebrations
Order with enough time before the event date so floral or decor pieces can arrive with room for setup and placement.
For Recipient Orders
Confirm apartment numbers, building access details, ZIP codes, and phone information before completing checkout.
For Support Needs
Use the contact page for delivery questions, order concerns, or assistance after your package has arrived.
Shipping Questions
Helpful answers for common delivery and order support situations.
Do All Petalune Orders Include Free Shipping?
How Long Does Delivery Usually Take?
Can I Contact Support About My Delivery?
What Should I Check Before Placing An Order?
What If My Order Arrives With A Problem?
Need Shipping Help?
If your order needs delivery support, address review, timing assistance, or post-arrival help, our team is here around the clock. Petalune is designed to make floral, greenery, and decor shopping feel refined and dependable, and that standard continues through shipping and service.